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FAQ Category

Smart Plugs & Sockets

21 public pre-sale articles.

Automation

Can I set a smart plug schedule? Yes, most smart plugs support schedule and timer functions. Can a smart plug turn off automatically after a few minutes? Yes, but only if the model and app support countdown, inching or automation. Not all smart plug models support every timer function.

Compatibility

Does a smart plug support Google Home and Alexa? Most WiFi smart plugs support Google Home and Alexa if stated. Can a smart plug control a TV? It can cut power, but it cannot press TV remote functions. Can I use smart plug with Google Home voice commands? Yes if the smart plug supports Google Home. Can multiple users control the same smart plug? Yes, use device sharing or home sharing. Can Smart Life smart plugs use Tuya Smart app? Yes, Smart Life devices usually can use Smart Life or Tuya Smart app. Can eWeLink smart plugs use Smart Life app? No, eWeLink devices use eWeLink app only.

Energy Monitoring

Does a smart plug measure electricity usage? Only energy monitoring models can measure usage. How do I know if a smart plug has energy monitoring? Look for kWh, voltage, current or power monitoring in the product description.

General

What is a smart plug used for? A smart plug lets you control a normal appliance through an app or automation. Can a smart plug be used for rental property management? It can help control plug-in appliances, but it is not a full tenant electricity meter. Can I use a smart plug to restart router remotely? Usually not recommended. If the smart plug turns off the router, the plug may lose internet and you may not be able to turn it back on remotely.

Load

Can I use a smart plug for air conditioner? Only if the smart plug rating is suitable for the air conditioner load. Can I use a smart plug for water heater? Usually not recommended unless the plug is specifically rated for that load.

Matter

What is the benefit of a Matter smart plug? Matter improves compatibility with supported smart home platforms.

Network

Does a WiFi smart plug need a gateway? No, WiFi smart plugs connect directly to the router. Can a smart plug work without internet? Manual button may work, but remote control and app features need internet.

Safety

Can I use a smart plug outdoors? It can be used in sheltered areas if it is not exposed to rain, but direct rain or splash areas need a suitable waterproof cover or an outdoor-rated model. Is a smart plug safe for high-power appliances? Only if the load is within rating and the appliance is suitable. Should I leave a smart plug always on? Yes, if the connected load is safe and within rating.