FAQ Category
WiFi & Zigbee
2 public pre-sale articles.
Setup
Why do smart home devices need 2.4GHz WiFi?
Most WiFi smart home devices need 2.4GHz WiFi because it has better range and wider device compatibility than 5GHz.
Can WiFi 6 routers cause smart device pairing problems?
Yes, some WiFi 6 router settings may cause pairing problems for 2.4GHz smart home devices. This is usually a router compatibility or setting issue, not necessarily a device fault.

