What information should I provide before buying a smart switch?

Explanation

To recommend the correct smart switch, useful information includes: whether there is a neutral wire in the switch box, number of gangs, whether the wiring is 1-way or 2-way, lamp type, total load wattage, wall box size, preferred app ecosystem and whether you need voice assistant or remote control.

Clear photos are helpful, but wiring should still be verified by an electrician because wire colour and layout can vary between houses.

Common mistakes

• Only sending the front photo of the switch
• not checking neutral wire
• not mentioning 2-way wiring or high-load appliances.

Troubleshooting / next steps

• Send a clear front photo, back wiring photo and explain what the switch controls. Do not touch wiring if you are not familiar with electrical work.

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